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FAQ

Check out our Frequently Asked Questions below. If you still need help please contact us.

Shipping

We ship worldwide!

You can view shipping costs in your cart, during checkout. You can also choose between normal and tracked shipping.

Delivery times vary depending on the destination.
For Italy, 5 to 7 working days.
For the United States, Canada and South America, 15 to 20 working days.
For Europe, 10 to 12 working days.
For all other destinations, 20 to 30 working days.
Timings may vary due to holidays, strikes and delays beyond our control.

We will send you the code and the link to the site where you can track your shipment.

Returns

If you wish to return an item, following the guidelines on our Terms and Conditions page, please contact us by email!

Once we have received the returned goods and checked their condition, we will proceed with the refund.

Yes, it is possible to make an exchange, but the shipping costs for the return and the new shipment will be at your expense.

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